Massachusetts tornado response: emergency resources


The following are resources to help you respond to any tornado-related damage you may have suffered. As more resources become available we will add them. Also, check our Twitter feed: @RenInsureInfo.
Emergency response tips

  • Stay out of badly damaged buildings
  • If your home or business is badly damaged, try to shut off utilities or contact utility companies
  • Be cautious of any outdoor hazards such as debris, downed wires, tree limbs. Wear sturdy shoes or boots.
  • Take photos of any damage before cleaning up
  • Contact your insurance agent and / or your insurer.
  • Make temporary repairs to prevent further damage
  • Discard any food that may have been spoiled or contaminated
  • Check with local authorities for local alerts

Claims reporting: Direct links to Renaissance Alliance insurance partners claims reporting pages – list includes 40 of the state’s major insurers. If your insurer is not listed here, contact your independent agent or the Mass Division of insurance’s main number (617) 521-7794 or the Consumer Information Hotline (617) 521-7794.
Tips for claims reporting: What consumers should know when faced with a loss – Important, but sometimes difficult, filing a claim can be one of the most frustrating processes during a crisis or following a major disaster. The National Association of Insurance Commissioners offers tips for what your insurance company needs to help you avoid problems getting your claims paid.
Other resources
MA Governor declares a state of emergency
Follow emergency traffic & roadway updates on MA Department of Transportation Twitter feed
Mass Emergency Management Agency
CDC: After a tornado
What to do before, after & during a tornado (PDF)
Protect yourself from mold
USA.gov: Locate in-person services near you
News reports and videos
ABC: Massachusetts Tornadoes: At Least 4 Dead; Springfield, Westfield Hard Hit – includes video clips
III: Massachusetts and Tornadoes