What’s “usage-based insurance” all about?



You may have heard the term “usage based insurance” or UBI and wondered if it’s right for you. Essentially, UBI is technology called telematics that monitors your actual driving behavior and experience. It may be a device installed on your car or on your phone. It can measure many variables, including what, when, where, and how you drive. The collected data is used by insurers to help determine the cost of your insurance.

Expect to hear more and more about UBI. Today, availability is limited to some insurers and some states and it is a choice you make as a consumer. Expect it to continue growing as a mechanism for pricing auto insurance. It’s estimated that by 2020, about 70% of all insurers will use telematics, according to the National Association of Insurance Commissioners (NAIC).

For a good overview, NAIC offers a one page explainer: Understanding Usage-Based Insurance. Or if you’d like a deeper dive on the topic, you can read their trend report on Usage-Base Insurance and Telematics.

NAIC describes how UBI insurance premiums are determined vs how traditional premiums are determined:

“There are several variations of UBI including pay-as-you-drive, pay-how-you-drive, pay-as-you-go and distance-based insurance. These options are different from how insurers charge for traditional auto insurance. Traditional auto insurance relies on actuarial analysis of data including driving record, credit-based insurance score, personal characteristics, vehicle type, garage location and more. A UBI program adds individual driving behaviors as an additional rating factor.

UBI may have a direct impact on your premium as UBI programs associate costs with individual and current driving behaviors instead of relying on statistics based on past trends and events.”

By tracking data, good or infrequent drivers will pay less and frequent or higher risk drivers will pay more. It’s expected that this could yield significant benefits for businesses in managing fleets. In the one-page article linked above, NAIC discusses the pros and cons of this approach for individuals. One frequently cited downside is the issue of privacy – some drivers just don’t like the idea of being tracked; others worry that collected data could be shared with or sold to third parties. Many state regulators are monitoring the privacy issue and requiring disclosure of tracking practices and devices.

Right now, if you talk about telematics and insurance, it is primarily an issue for auto insurance. But expect that some practices may also make their way into home insurance too. While there are still some barriers to adoption there – privacy being one – “smart technologies” or “the Internet of Things” mean that more and more home systems will be able to be measured and tracked. For more on this, see Smartest house on the block: Home telematics and their window for insurers.

Managing Insurance Payments in a Difficult Economy


by Alan Long of Eldredge & Lumpkin

The difficult economy is not just visible in the headlines but a reality that most of us face daily. Over the last several months we have seen many customers lose their jobs, retirees watch their income from stocks and pensions disappear and contractors lose jobs. These have had a very decided trickle down effect and, as a result, many of our clients are having difficulty keeping current on their premium payments.
Insurance assumes an unwanted connotation in times like these. It is an intangible that can prompt the reaction, why put my dwindling assets towards something that may not ever be used? Unfortunately, driving a car requires insurance, carrying a mortgage requires insurance and success in bidding for jobs requires insurance. So there is a need to find a palatable way to manage these payments. This is where your insurance agent will help.
A policy review with your agency’s customer service representative (CSR) will help determine if you have the most cost-appropriate coverage to fit your individual needs. The key is finding ways to make it work for you.
When you speak with your CSR before a cancellation occurs, you can actually save money and grief. Here’s why:

  • Each time you receive an insurance cancellation notice (even if you get your payment in before it is actually canceled) the company charges a late fee. These range from $20-$35.
  • If your policy is canceled because of non-payment – even for the first time – most companies will require a replacement policy to be paid in full up front.
  • If your policy is canceled and has to be rewritten, you will lose all grandfathered benefits; these may include preferred credits, loyalty credits and pre-insurance exemption status.
  • Losing a policy can be costly to the Cape Cod homeowner. We have seen companies decline to renew homeowner policies that have received too many cancellation notices.
  • Even though Massachusetts does not allow credit ratings to be used as a factor in setting insurance rates, the number of issued cancellations can affect the rate you receive.
  • Cancellations will affect your credit rating and have a ripple effect on your general credit standing.

Find easier ways to pay your bills. Getting organized can take away some of the stress and avoid late fees. Here are some suggestions:

  • Keep a list of your policies and their effective dates. Renewed policies require at least a down payment by the effective date.
  • Get a list of your installment dates. Most companies charge a fee from $4-$8 per installment. If you pay in 10 installments, you could be paying an extra $80 per year in installment payments for your insurance.
  • Pay the bill at a time of year when payment is easier to manage.
  • Pay bills online. Using the mail could result in late payments.Companies will consider your premium paid on the date they receive it at their place of business; afterward it is considered “late”.

Be sure to communicate with your agent and company. That’s the best way to save money and time on your insurance premium payments.